Money Back Guarantee


Buy with confidence


What guarantees can I get?
Everyone who buy happens the following guarantees:


1.Lost Package

if you don’t receive your order by lost package reason.
You will get a full refund (shipping costs included).

2.Missing Goods

When you receive your order, The item is not in your package.
You will get a partial refund.

3.Damaged Goods

When you receive your order, Have items is broken or damaged.
You will get a partial refund

4.Shipping Times is longer

Choose express shipping and shipping times is over 30 work days.
Choose standard shipping and the shipping times is over 80 work days.
You will get a full refund.



Request Money Back Steps :


1. Send your money back request to cs@tomade.com.
2. Confirm your request and reply you.
3. Refunds will be processed within 48 hours after we confirm








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