TOMADE JEWELRY

Payments FAQs


Is it safe to payment on TOMADE.com?

we uses a number of safety precautions to protect your personal information from unauthorized use. We use the latest security technology, which includes data encryption, server authentication, message integrity, SSL Certificate and Trust wave – which is like keeping your PayPal and credit card i ...


My payment failed.

Credit card payments fail for the following reasons:  insufficient funds;  purchase not authorized by the card owner;  incorrect account/billing details;  or expired credit card.  If none of these issues apply,  please contact customer service with your order number, name and email ad ...


What methods of payment do you accept?

We accept multiple payment methods including:  PayPal, Credit cards Bank transfer, Western Union  We are unable to accept payment via cash on delivery.   You can select your payment method once you proceed to checkout.


Do you accept payments by PayPal?

PayPal payments are accepted. We will send an invoice through PayPal after your order has been submitted on our website


What is a CVV code?

Card Verification Value (or CVV) code is an anti-fraud security feature to help verify that you are the one in possession of your credit card. For Visa & MasterCard holders, the CVV code is the last 3-digit number printed on the signature panel on the back of the card. For American Express holder ...


Currency Settings for Purchasing On TOMADE.com

You can use the region bar at the topof any page:  When a items are listed in a different currency, We provides an approximate conversion based on current exchange rate data.


Can't Complete Payment on PayPal

PayPal uses various security measures to protect their users. Because of this, PayPal may occasionally prohibit a buyer from submitting payment to a seller through PayPal. Contact PayPal's customer service team for help and learn more in their Security Center. If you're ultimately unable to ...


How do you secure my payment information?

We do not process any of your payment information.  All payment related matters on TOMADE.com & 2Checkout.com are handled by PayPal. 


Bank Transfer Fee

Payment through bank transfer usually comes with fee. Please check with your bank first for more information. The total amount of money should be the total amount plus transfer fee. For example, if you are paying for a $500 order, the transfer fee will be $20. The total of $520 should be submit ...


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