No Reason within 15 days , We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!
Submit a return Make your request within 15 days of delivery
Ship to tomade.com Pack and ship the item to return address
Get your money Shop for something that makes you happy
Return any item you’ve purchased and have not used or worn,You must file a Return Request within 15 days of delivery.2.Get authorization code and return address.
After submitting a Return Request, you can print your authorization code Label from your order page. Pack the item carefully using your own shipping materials and apply the label to the outside of the package. Make sure to secure the item in its packaging, as you’re responsible for delivering it to us in the same condition you received it in.3.Ship to TOMADE.com
Please drop off your item to any nearest post office or your local postal worker promptly and update your tracking number
returns are processed within 5 days after get authorization code.
We Refunds will be processed within 48 hours after we receive your returned package
Items returned must be in their unused condition with the original packing and within 15 days of delivery. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
The following items cannot be returned or exchanged,Unless they arrive damaged or defective:
Custom Item, Production Order
your return package may take 7-30 days to reach our address.
Please keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
Without proof of receipt and delivery, We will not issue refund for your returns.
Return Shipping Fee
Return Delivery Fee paid by buyer.
Your order will be fully refunded if it’s cancelled within 24 hours of purchase ( Paypal & Credit card will have 4.5% payment fee by third payment company ). Please Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 20% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.